HAVE YOU HEARD?

We’re Hiring!

EarSeeds & EarSeeds Academy are the leaders in Ear acupressure products and education and we’re hiring onsite support for our new Las Vegas-based location! 

Late June 2021 start date.

Background:

EarSeeds is a family business, started in 2014, built on values of gratitude, hard work, and incredible customer care and support.

We look for people who value those ideals + appreciate a healthy lifestyle, holistic wellness, and self-care. They are looking for a long-term, creative, fulfilling job where they can bring a positive attitude, take pride in their work & appreciate the positive impact our products make in our customers lives.

were hiring ear seeds

We train for the roles described and choose team members based on potential as well as relevant experience, so please let us know about yourself and why this job is of interest to you. 

TO APPLY: PLEASE SEND RESUME + COVER LETTER HERE. 

PLEASE INCLUDE THE ROLE YOU ARE APPLYING FOR IN THE SUBJECT OF YOUR EMAIL. 

Note: The office environment is clean, well-lit, & comfortably professional. Products are lightweight and easy-to-work with and demand close attention to detail.

This is not a warehouse or forklift type of environment, though you will have to be able to move small to midsized boxes around the office to maintain an organized and efficient environment.

Click below to learn more about available positions
ROLE: Shipping & Receiving Manager

The Shipping & Receiving Manager is responsible for overseeing and processing all orders that come into our business and process, pack and ship them in a timely, efficient, and absolutely accurate manner.

 

RESPONSIBILITIES:

  • Daily login to order management software, pick, pack and nicely wrap orders
  • Analyze order history to identify customer packaging needs to optimize their order receiving experience.
  • Assemble shipping boxes, determine best shipping rates based on item(s) ordered and location being sent to.
  • Pack and ship larger bulk orders for distributors, Amazon etc. Log into our accounts in their user portals to process orders as needed.
  • Provide stellar customer service for calls / emails related to shipping.
  • PRODUCT ASSEMBLY: Work w inventory dept. to assemble finished products when all shipping tasks are complete to maintain a healthy inventory of finished goods.

Qualifications:

  • Previous experience in shipping, logistics, or other related fields
  • Ability to handle physical workload
  • Ability to multitask and prioritize
  • Ability to thrive in fast-paced environment
  • Strong organizational skills
  • Brings Positive energy to create a joyful, collaborative work environment.

REQUIREMENTS:

  • They take pride and ownership in their work and gain a sense of fulfillment from knowing they’re helping others enrich their lives through our products and services.
  • Tech-savvy, navigating through different websites and user interfaces without issue.
  • Experience with Shopify, WooCommerce, Shipstation and Shipping software a big plus but we will train.
  • Pleasant phone presence and patience to handle challenging customers.
  • Ability to ask for help when needed but also are confident seeking thoughtful solutions for challenging situations.

 

  • 40-hour workweek. M-F 8-4.
  • One month trial @$15/hr. – Annual salary TBD based on experience and performance.
  • Health Insurance offered after 90 days.

Note: The office environment is clean, well-lit, & comfortably professional. Products are lightweight and easy-to-work with and demand close attention to detail.

This is not a warehouse or forklift type of environment, though you will have to be able to move small to midsized boxes around the office.

ROLE: Inventory & Product Assembly

The primary responsibility of this role is to run the product assembly department. Maintain absolute management over all aspects of the supply chain from raw materials through shippable, assembled goods.

  • Package and Assemble finished products from assorted raw -paper materials. You will learn exactly what parts are used to create every product in our catalog.
  • Weekly raw materials inventory check + ordering of supplies from assorted suppliers.
  • Supply in-house creative with required print material for inventory replenishment when needed.
  • Maintain inventory levels of finished products so shipping dept. is equipped to send all orders on the day they are received.
  • Knowledge & execution of specific labeling requirements as related to large customers’ orders.
  • Work with shipping dept. to prioritize which items need to be made first to meet shipping deadlines.
  • Working with and managing other team members to make / maintain inventory.

RESULTS:

  • Inventory levels are always healthy- both raw parts and completed assembled items.
  • Office flows consistently and never gets bottlenecked by an out-of-stock item
  • Bring Positive energy to create a joyful, collaborative and rewarding work environment.

Qualifications:

  • DETAIL ORIENTED. Good with their hands, maybe an artist or maker, and understand the merits of studying the processes they’re using in order to maximize their time and output.
  • Ability to handle physical workload
  • Ability to multitask and prioritize
  • Ability to thrive in fast-paced environment
  • Strong organizational skills.

 

  • 40-hour workweek. M-F 8-4.
  • One month trial @$15/hr. – Annual salary TBD based on experience and performance.
  • Health Insurance offered after 90 days.

    Note: The office environment is clean, well-lit, & comfortably professional. Products are lightweight and easy-to-work with and demand close attention to detail.

This is not a warehouse or forklift type of environment, though you will have to be able to move small to midsized boxes around the office to maintain an organized and efficient environment.

ROLE: Customer Support & Guidance + Creative Collaboration

First-Contact Customer support – Calm, patient, and knowledgeable Customer care lead. Topics of support include:

  • Product usage issues
  • Suggestions for physical products or Digital Classes
  • Understanding when to suggest an appointment with a certified Practitioner.
  • Information about our various classes and training programs,
  • Provide Tech support when customers can’t find their way navigating our site or can’t log in to their account.
  • Shipping issues (lost, damaged packages etc.) that do not involve the shipping dept. directly. Accepting and processing phone orders. FAQ quick replies.
  • Social Media (IG / FB/ TikTok) responses and support.
  • Deep knowledge of all our physical products + our digital offerings + understanding of how to navigate our internal backend membership areas.
  • Learn our customer communication language to help guide people to the best solutions for their concerns.

 

  • Creative Collaboration: Work w inventory dept. to assemble finished products when all tasks are complete to maintain inventory of finished goods.
  • Work in Canva to generate Certificate of Completion for new graduates.
  • Conceive and create limited edition products on a monthly basis, including photographing and adding to the website.
  • Fun & creative social media content creation to inspire customer engagement.
  • Unique opportunity to use different parts of your creativity, brains, skills & personality at a fulfilling and purposeful job.

RESULTS:

  • Customers feel heard, their concerns met, expectations exceeded and our reputation as a thoughtful and reliable business is maintained and strengthened.
  • Social Media has a flow of usable, thoughtful content based on real customer support and needs
  • Stock levels are always maintained so shipping dept. can pack and send orders on a timely basis.
  • Limited Edition Collections are created and launched successfully on a monthly basis.

REQUIREMENTS:

  • Great phone demeanor, personable, cheerful, patient.
  • Loves holistic health, wellness and loves learning new things.
  • Smart, organized, detail-oriented
  • Creative and good with your hands- maybe a maker or artistic type.
  • Likes moving around and doing multiple things.
  • Good eye for trends and aesthetics
  • Knowledge of Canva or other adobe or graphics software
  • Enjoys photography.
  • Looking for a long-term position they can grow with.

 

  • 40-hour workweek. M-F 8-4.
  • One month trial @$15/hr. – Annual salary TBD based on experience and performance.
  • Health Insurance offered after 90 days.

Why Join our Amazing Team?

We provide a happy, professional work environment that fosters growth, empowerment, kindness, and work-life balance. We are a family-operated company that cares about the well-being and success of our employees. As humans, we are all consistently striving to be better, so you will be surrounded by others who share your drive & passion to create incredible products & consumer experience while maintaining a supportive culture. As a rapidly growing company, there is room for long-term growth, education, and success.

EarSeeds is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability, family, or parental status. Women, BIPOC, and other minorities encouraged to apply. We believe that amazing people come in all different forms; as such, hiring, promotion, discipline, terminations, and wages are based solely on performance and merit.